engineer working in electrical control room

How Remote Monitoring Provided Easy Access to Data and Notification of Equipment Anomalies During the COVID Disruption

During the COVID-19 pandemic, we’ve been asked the same questions many times – how have our Monitoring & Diagnostics (M&D) staff adapted to a work-at-home environment? How are we able to maintain our workload? What changes have we made?

The answer is simple: We have not changed. Not even in the slightest. We have maintained 100% effectiveness, and possibly extended visibility by a small percentage. How is this possible?

With the infrastructure already in place, we were fully prepared to move to a remote work environment at a moment’s notice. Our software and services solutions have always been focused around three aspects:

  • Accessibility
  • Visibility
  • Optimization

Secure connections through VPN services and a robust and optimized monitoring system were already in place. And because we are already working remotely for our customers across the world, we had established a flexible schedule that continued seamlessly.

Through cloud-hosted platforms and secure connections, GP Strategies‘ M&D staff can access customers’ EtaPRO systems in just a few minutes at a moment’s notice. The global asset interface highlights abnormal conditions on critical equipment, allowing for focused efforts on prioritized items. This process is supplemented by advanced trending features, automated reporting and alerting, logging, and a fully integrated tracking system for issue management. EtaPRO has provided:

  • The ability to focus efforts where they matter
  • A stable and reliable network infrastructure
  • Optimized monitoring system configuration

Not every plant is equipped with an optimized monitoring system, and maybe not every plant needs one. What every plant does need, however, is accessible data and a platform to prioritize this data. Even at acceptable failure rates, there is always room for improvement. If a pump bearing failure occurred abruptly and symptoms were apparent 2 weeks prior, there is room for improvement. If a condenser was running high for 3 weeks due to low circulating water flow because it went unnoticed, there is room for improvement.

Catching just a few issues early can quickly recover investment costs in a stable monitoring infrastructure by reducing downtime, preventing untimely failure, identifying performance losses early, and maintaining accurate instrumentation.

For more information on how you can implement a remote Monitoring and Diagnostic program to optimize the performance of your people, assets, and facilities, contact us.

About the Authors

GP Strategies Corporation

GP Strategies is a leading workforce transformation partner—a truly dedicated global provider delivering custom learning solutions—from the frontline to the C-Suite. Our transformation focus, combined with deep listening, a customer-centric approach, industry innovation and workforce expertise help clients achieve superior business and operational results through our evidence-driven and technology-agnostic recommendations. We’re at our best when driving innovation—integrating leading technologies, developing new learning paradigms, and instituting fresh business processes and measurement approaches. Working with 121 of the Global 500 customers, we’re proud to say our loyal clients see us as a valued extension of their team. Whether your business success requires a change in employee performance and mindsets, implementation of new learning technologies, or refinement of critical processes, GP Strategies is the transformation partner you can trust. We’re passionate about what we do and are ready to get to work.

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