Emotional Intelligence


Research has proven that our emotional intelligence (EQ) is more reliable in predicting success than our intelligence quotient (IQ). In this course, we explore the topic of EQ and how to develop our own EQ; thereby increasing our success with our career and relationships both inside and outside of the workplace.


  • Define emotional intelligence and how it relates to personal and organizational success
  • Apply tools to increase personal skills: self-awareness and self-management of personal emotions
  • Analyze and interpret online assessment results from the EQ-I Inventory
  • Apply tools to increase social skills: recognizing the emotions in others and responding to those emotions